How to Request Medical Records

If you would like to request a copy of your or your child’s medical record, you should contact the BHDD Office of Mental Health facility directly where services were provided.

A written request form, Form M-450D, is needed to process your request for records.

Completed request forms should be sent to the attention of the “Medical Records Custodian” to the facility address where services were provided.

If you or someone you know is experiencing a mental health emergency, contact our 24/7/365 Statewide Crisis Response dispatcher at

1-833-364-2274 or call 911

Helpful Links

Do you have a complaint regarding services being provided to a child by a state agency? Please submit your complaint to the South Carolina Department of Children’s Advocacy by phone (1-800-206-1957) or via the electronic submission form.

Notices

Language assistance services are available to you free of charge by calling 1-805-360-3326. Please enter Pin #:  81767494 and be prepared to state your language.

Los servicios de asistencia lingüística están disponibles sin cargo llamando al 1-805-360-3326. Por favor, ingrese su número de pin 81767494 y prepárese para decir su idioma.

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