At the beginning of your treatment and at intervals throughout your course of treatment, you and your clinician will discuss your reasons for seeking assistance and the changes you would like to see in your life. The assessment will cover many areas of your life and background so that the clinician can assess which services will best meet your needs. Your clinician will work cooperatively with you to develop your treatment plan and to choose the array of services that will be best suited to you.

Provides multiple community referrals and support for eligible patients who may be in need of medical, dental, housing, social, educational, and other community needs. A care coordinator can complete a comprehensive needs assessment and then work cooperatively with the client to provide a link to these resources. The care coordinator will monitor and provide follow up to help with the resolution of the needs.

PBHDD Office of Mental HealthC has trained staff available 24 hours a day to assist with anyone who is experiencing a psychiatric crisis. This service may take place either face-to-face or over the phone with the intentions of helping to stabilize the situation, reduce your immediate personal distress, and to reduce the chance of future crises. You would be linked to other resources if they are needed to stabilize the situation.

The Mobile Call Center provide after-hour emergency contact twenty-four (24) hours a day, seven (7) days a week, and will respond to calls immediately. The contact number is toll-free 1-833-364-2274.

The mission of Services to Deaf and Hard of Hearing People within the Department of Behavioral Health and Developmental Disabilities (BHDD) Office of Mental Health is to provide a statewide system of care for the delivery of mental health services which promote recovery and allow enhanced mental functioning for Adults, Children and Families where Deafness presents a significant cultural and/or linguistic barrier. Learn More

Family centered and community based programs that provide intensive mental health services within the home and community of identified at-risk families. The goal of these programs is to keep at-risk families together and decrease out of home placements.

This program helps those who are experiencing psychotic symptoms for the first time. People with early psychotic disorders may not understand what is happening to them and can find the unfamiliar symptoms confusing and distressful. The early treatment provided by this evidenced based program can help improve the long-term outcomes for these individuals.

Counseling is provided by clinicians and can take place individually, with your family, or in a group setting, depending on your preferences and needs. Once you meet individually with your clinician to establish your needs and goals for treatment, counseling will be focused on helping you address these needs and meet your goals. Depending on your individual goals, you may be asked to participate in a group with others who are coping with similar issues. Some groups are designed to target a specific problem, such as coping with depression. Other groups may focus more generally on issues, including improving social skills or helping you deal with emotions, such as anger or loneliness.

Provides highly individualized, intensive services, to those who have not benefited from traditional mental health care. The services are usually provided in the home or community with the focus of helping the client live successfully in their community. ACT staff are on-call after hours to be able to assist when needs arise.

An evidenced based therapy designed to help people suffering from mood disorders as well as those who need to change patterns of behavior that are not helpful, such as self-harm or suicidal ideation. Patients in this program learn how to identify their emotional triggers and develop skills to utilize in coping and decreasing their harmful behaviors.

Peer Support specialists are people living in recovery with mental illness and who provide support to others who are in treatment for a mental illness. The trained peer support specialist gives advice and guidance, provides insight, shares information on services, and empowers the beneficiary to make healthy decisions.

Medical Services can be provided by Physicians, Physician’s Assistants, Nurse Practitioners, and/or Nurses. The doctor will review your health history and presenting needs and will talk with you to assess the nature and severity of your issue and to consider whether medication is indicated. If you are placed on medication, you will see the nurse or other medical staff periodically to monitor your response to the medication and to provide continued assessment and make any adjustments to the medication if needed. We have the capability if needed, via tele-psychiatry, to have a psychiatrist deliver a live evaluation from a remote location.

Patients who need continued support to live in the community can receive services that are designed to learn and improve the skills needed to promote independence and increase self-esteem. Education about mental illness for the client is an important component of this service.

Provides mental health programs that address early intervention and prevention services for schools and the community. Provides training on mental health issues and consultation for teachers and other school staff on specific children and/or general mental health topics to support the academic achievement of students within the context of his or her social and emotional well-being.

The SILVER YEARS PROGRAM is for older adults with symptoms of early dementia in addition to mental illness.

Community based services are designed to address the needs of those patients who have been hospitalized in order to help them remain in the community and avoid re-hospitalization.

HOUSING/SHELTER PLUS Programs provide housing to those eligible patients who are homeless and/or those with a history of treatment compliance, few hospitalizations, and few emergency department visits. Services are primarily provided in their own homes and are designed to help the patient live independently in the community.

INDIVIDUAL PLACEMENT SERVICES involves assisting patients become successfully employed in the community. Our program partners with Vocational Rehabilitation and has received national honors for its effort to increase access to supported, competitive employment for adults with serious mental illness.